Transferring from card to bank

You can transfer money from your card to your own bank account in Creditcard Online via ‘Make a withdrawal’. If your account is in credit for more than the amount you withdraw, you won’t pay any interest or fees. It takes a maximum of three working days for the amount to transfer from your card to your bank account.

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Cost of transferring from card to bank

The cost of transferring money from your card to your bank account depends on your balance:

Fee

If you have a negative balance, you pay a fee of 2,5% on the amount withdrawn.

No fee

If you make the withdrawal entirely from a positive balance, you pay no fee for the transfer.

More information on interest and card fees

Contact us

Phone number

You can call us Monday to Friday between 8:00 and 20:00 and on Saturday between 8:00 and 17:30.

Contactform

Send an e-mail via our contactform in Creditcard Online.

Postal address

Postbus 23225, 1100 DS Diemen